With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association 'Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences handle the conversation poorly and suffer the consequences or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation.' -Joanne K. Communicate more effectively across digital mediums.Identify and address the lag time between identifying a problem and discussing it.Respond when someone initiates a crucial conversation with you.Nothing in this world is good or bad, but thinking makes it so. Kerry Patterson, Crucial Conversations Tools for Talking When Stakes Are High. Follow-through: Agree on how often and by what method you’ll follow up on an assignment. Assign a name and a deadline to every responsibility. These four options represent increasing degrees of involvement. Make assignments: Determine who will do what, by when. This new edition addresses issues that have arisen in recent years. There are four common ways of making decisions: command, consult, vote, and consensus. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. The book that revolutionized business communications has been updated for today’s workplace. November 9, 2021Provo, UT Crucial Learning, a learning company with courses in communication, performance, and leadership, today announced the release of the third edition of the perennial bestselling book, Crucial Conversations: Tools for Talking When Stakes are High (McGraw-Hill, 2021). This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. Keep your cool and get the results you want when faced with crucial conversations. The 4 MILLION+ bestseller that revolutionized business communications-updated for today’s workplace.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |